Communication (04)
// Guest & team
Communication
The guest agent reads each message in context, understands intent across languages, and drafts the most fitting reply as a trusted advisor. It always answers in English from approved facts, auto-replies only where allowed, and escalates anything sensitive.
0
Threads
0
Auto-replied
0
Needs manual
0
Open
0
Channels
3
Team channels
0Needs your reply
All handled ✓
Microsoft Teams (internal)
3 channels · 7 recent messagesmock
New guest message (test the agent)
Try: "What time is check-in?" (auto), "Can I leave my bags?" (draft), "I want a refund" (escalate).