Command Center

Cleaners upload a photo per bathroom before a task can be completed. Since we enforced it, cleanliness disputes and re-cleans dropped sharply.

Shift check-in only unlocks when the cleaner is physically on-site (geo-gated). This ended 'checked in from home' and made the daily plan trustworthy.

The optimised €/night is the base price. Platform fees, extra-guest and pet fees stack on top — the effective guest price is often ~20% higher. Always communicate both.

The revenue-maximising price usually sits around ~67% occupancy, not full. Chasing near-full occupancy leaves money on the table.

Adapt trends to Bonnie — warmer, more Berlin, more specific. A copied trend underperforms and dilutes the brand.

Every booking pushed to the website avoids 15% channel commission. Direct is the cheapest channel — feature it in every campaign.

No lease is signed without a finance-ready layout and an underwriting summary. Bed/Box counts come from the approved layout, never invented.

Location targets do not always follow Boxes ÷ avg. Set them explicitly per city (Berlin: 11) so plans reflect reality rather than a formula.

Auto-reply only above the confidence threshold. Low-confidence, sensitive or emergency messages escalate to a human — never guess with a guest.

Response time correlates with guest satisfaction: roughly −0.4★ per +2h. Speed is a rating lever, not just a courtesy.

Actionable items across all modules are linked to a role accountability, so someone is always answerable and open load is visible per role.

Generated documents follow the reader's language and are reviewed before use. A draft is never sent externally without a human check.